Customer Testimonials

Amazing place to buy a vehicle. We worked with Kevin and he was great. They have awesome customer service and make the process of buying a new vehicle fun and enjoyable. Definitely recommend.

Staff is always professional and work is always done in a timely matter!

helpful and friendly

Kevin was great. Answered all my questions. The process took very little time.

Awesome experience!!! They listened to us and no pressure at all. They did what they said they would and was able to do what we wanted. Jared the sales guy was really great. He was on top things and made sure things went smoothly and quick. He went above and beyond. Would highly recommend to anyone.

Very friendly. Prompt service.

I went in looking for a new Rogue to purchase outright. I had to have certain items included on the car I wanted and found one that met all of our expectations. We talked with Jared Repass as he had been recommended by a former salesman there. We were entirely satisfied with his service to us during our purchase and would gladly work with him again.

On time, professional staff and short wait time

It was a good place. Very nice friendly people work there.

Cameron was a great salesman and stayed late to complete delivery of my new truck

Kevin and Shawn were both amazing to work with during my purchase. Kevin kept in touch with me through my decision making and made sure that the Nissan Altima was there on their lot for me to come test drive and then purchase. Shawn made sure that he explained all the documents with me throughly. These two men were amazing to work with and I can not thank them enough.

I've loved my Rogue since the day I bought it but after seeing this number today, I realized that I love it even more so now!! Thank you Southern Team

As always: efficient, competent, and very friendly service. Wonderful team to work with.

I always feel comfortable leaving my car to get maintenance work done. Excellent customer service every time!

Kevin is absolutely amazing! He was super thorough, friendly, and helped us choose the best vehicle for our family needs. We knew that with the pandemic, our vehicle could have been delayed past the estimate delivery date but Kevin kept us up to date and as soon as it arrived on the truck - we got a text! We are extremely happy with our recent purchase and we will always be back! Thank you again!

Cameron was awesome from start to finish. I was very hesitant since I live in a different state but they made everything very easy and worked with me. The price was great and they were the only place that had the color and features I was looking for . Very pleased and I love my new car!

Jared Repass is fantastic. If you're in need of a vehicle, ask for him.

Always great service and communication! BUT ~ I do think, now that your name has changed, you should send out teams to collect all the previous license plate holders and replace them with new ones.

None

Want to give a shout out to Preston Hedge he has always went above and beyond to help me out and work with me and when I told him I was interested in buying a new car he teamed me up with Bailey who was great to work with and answered my questions had a great positive attitude

Bailey was absolutely amazing, she was very patient with us, she answered all of our questions and made sure we understood every step of the way. We couldn't have asked for a better person to work with that day.

Jared was wonderful......knowledgeable.......beyond friendly....not pushy.....and my husband & I would go back to him in a heartbeat..... Shawn in finance was all that Jared was too......the whole experience from start to finish was great 🙂 Thank you to everyone.....I just love my Kicks :))))) ~diane

The salesperson Bailey is a great person if your looking for a Nissan you'll have to look her up

Salesman was very helpful and attentive pleasant experience

Good place for a car

ALWAYS great customer service! I love taking my vehicle there! I never have to wait longer than my service advisor indicates when I drop off. The waiting area is pleasant.

Nice place I love my 2021 Nissan they great people to talk to

Everyone was very helpful and professional and very good to work with

Inspection.... info on open recall

Just got me a new frontier this morning ! 2.5 hours it took and the beautiful truck is parked in my driveway. Cameron and crew do a wonderful job and make for a truly easy going experience for buying a vehicle. I am beyond excited. Would recommend this place to anybody no doubt about it.

I have always been very pleased with the sales and service at First Team Nissan. The people there are top notch!

I needed a dependable vehicle at a price I could afford. The gentleman that helped me was very courteous and did everything he could do to help me get the vehicle I wanted at a price I could afford. Then he went beyond that. He sat and explained things inside the vehicle, how they worked, what they were for and even helped pair my phone to the Bluetooth in the car since I had never used a lot of the features. His name was Jared and he was a pleasure to work with.

Very friendly and knowledgeable service and sales

Always inviting staff and prompt service!

I recently traded in my 2016 Nissan Altima and purchased a 2022 model. Kevin was the one who took us through the whole processm Kevin made feel relaxed and made the process so smooth for us.

Jared worked above and beyond to get my wife and I to an affordable payment for the 2021 Kicks model that we wanted. Great service without having to go through stressful negotiations.

Southern Team once again blew away my expectations of what a vehicle service experience should be. I could get spoiled with this!

The staff was friendly and helpful. It was a no hassle experience.

Appreciate the efficiency with which work is completed and the consistent communication about next steps.

Excellent! Kevin is very professional. Amazing experience!

This is my local Nissan dealer and I have been very pleased with all the work they have done on my Titan. They are also courteous, timely, professional and helpful.

Our Salesman Jared was great

Fast, efficient, and knowledgeable.

Great dealership with outstanding parts department!

They did what they were supposed to and did a good job 👍 👍 Kevin is a great salesman to work with. Southern Team is very hospitable. Good customer service is hard to find. Our 2 hour drive was worth the time, both to purchase the vehicle as well as to have work done in the service department.

Bailey helped me find the perfect car that I loved while also staying in my budget! Extremely happy with my purchase!

Very kind and helpful! These guys go above and beyond in customer service. We will be buying from them again!!!

I had an unfortunate morning being run off the road by an oncoming car on the way to work. Tire popped. Called and got directed to Kurt in service. He told me to get it to the shop and they would have everything taken care of quickly. Sure enough, the tire was replaced as well as a vehicle inspection and oil change. Was even informed of a recall that was fixed while I was there as well. I have dealt with Preston in the past and both techs are some of the most professional and reliable people I have dealt ...

Fast friendly service.

Friendly staff. Worked well with me. Gave me time to think about and drive the car. The buying process went very smooth. Much better than experiences I have had with other dealerships in town.

Fast and professional service

Great Place to work. The General Manager "James" is awesome!!

Wouldn’t take my car anywhere else! My car (not bought at first team) transmission went out. I took it to first team, they had a new transmission in within 24 and it was ready to pick up. They did it for a very reasonable price. They are personable and kind. Special thank you to Eric in the service department and Mike Fox!

Great

Oil change and tire rotation. Appointment easy to make and service conducted expediently.

Always satisfied.

I purchased a new car from Keven Thompson, He was very helpful, not pushy, and kept me informed through every step. It was a great experience.

Austin &Jerard awesome sales people. Service dept awesome as well .everyone there super nice people 👍

Service department is great. Fast and efficient. Highly recommend using First Team Nissan.

The service at New River Nissan is excellent but I regret that I purchased my Rogue. There’s been several problems with it already in the 5 months I’ve owned it. If I had to do again, I would probably opt for a different vehicle

Enjoyed looking

Great place to shop for a car!! They are helpful, knowledgeable, polite, and most importantly not pushy. Bailey was terrific, my next vehicle will definitely be purchased here!

On my last two visits as First Team Nissan I asked them to look at my brakes because it was making a grabbing noise. The first time they said everything looked okay. I asked again when I took it Monday and this time I needed brake pads. When I got the report it said the car had been driven and they could not find the problem but upon looking at the brakes I needed pad. I don't have a problem getting pads or anything else for the car because I want to be safe and anyone else who rides ...

Great service and checks everything

Only place I will get service to my car. Friendly, no gimmicks. 100% recommend.

Preston and team are the best!

Excellent service i have bought 2 vehicles will buy more.

The service dept. at first team Nissan is the best by far in this area. The professionalism and expertise in which they repaired my infinity was outstanding. The service manager was polite and courteous and kept me informed throughout the repairs. Thank you again.

My husband took my 2016 Rogue for a oil change. He said the people there were terrific. He had a pleasant experience,the price was reasonable and they were quick getting him in and out.

I did not like asking for the service department and being transferred to a remote location, especially when the woman asked if I wanted service on my “2019 Dodge Ram.” I have a 2005 Nissan Armada. I would rather be connected to someone on the First Team New River Service Department who knows me, my vehicle, and what I want or need to have done. I would love to buy a new Nissan vehicle, but the color choice and features o want are not available on the vehicle I would purchase. Nissan Corporation does a disservice to dealers and customers by not ...