Customer Testimonials
Bought a new Pathfinder at Southern Team Nissan of the New River Valley. Kevin, James, and Shawn were excellent. I highly recommend seeing them for your auto needs.
I traded my 2015 Altima for a 2023 Frontier and can not say enough good about the help received while at the dealer ship from Kevin, James, and Shawn!
Cam, Shawn, & Paul were excellent to deal with! Absolutely wonderful experience! Thank you!!
Awesome guys and fantastic service! I’m extremely impressed with the way they got exactly what I wanted, when I needed it!
I was able to be seen at my appointment time. I waited at the dealership, which was comfortable and they even had coffee for customers. The price was very reasonable and the service advisor was great.
George, James, and Shawn worked with us to make replacing our wrecked car with a good comparable car painless and provided excellent customer service.
I arrived a little early for an oil change and tire rotation. The car was taken in quickly and I was out of there in about 25 minutes. The waiting room is very comfortable.
Bailey, Shawn, and James were great to work with!
Cameron, Paul and Shawn were great to work with ! Very knowledgeable and more than willing to make sure we knew and understood everything!
Cameron, Paul and Shawn were great. Very friendly and easy to work with!
I am extremely grateful for Kevin’s help getting me into the exact car that I wanted, after an unfortunate accident in my old car! He took the time to walk me through the process, which took me several hours and a couple of visits! I absolutely recommend him!
Casey Paul and Shawn made this an easy and enjoyable transaction.
Cameron, James, and Shawn were great! Very friendly and easy to work with!
Casey James & Shawn made this an easy & pleasant transaction.
Casey, Shawn, and James made it so easy!
Very friendly and helpful, as always. I always feel like I am in good hands.
I just bought a 2014 Ford Escape and love it. Everyone was friendly. Casey was great!
Very good experience. Very knowledgeable and my car was done in no time. Thank you so much.
Best place to go for service on your car. We have been customers for 20 plus years.
Mike is the best. Always conscientious, he looks out for me, keeping me advised of upcoming work that might be needed...in fact I'm about to make a follow-up appointment. He is the best! Well...he and Preston Hedge are the best!
very friendly and knowledgeable staff. Mister Hedge was very helpful with a problem i had.
Working with Casey at Southern Team has to be the best experience I have ever had at a car dealership. The entire team really cared about delivering great service, and were not remotely pushy (which has been my norm with car dealers unfortunately). We bought a used car for my son but would consider shopping a new car there if the opportunity arises in the future.
Wonderful experience buying a vehicle from Southern Team. Kevin was efficient, very knowledgeable, and is an all around nice guy. The whole team made this process smooth and enjoyable.
They are always friendly and helpful! I’ve never felt as if they were pushy like other dealerships I’ve felt with before. Such great customer service and overall experience.
Bailey, Paul, and Shawn were great to work with!
The staff was knowledgeable, efficient, and professional. The service was done promptly and correctly. Thank you.
Everything went very well. Everyone was ver friendly and it was a beautiful sunny day.
Even though it took over one week to get my car in, they were very quick in the oil change. I'll continue to go back to them. This is my third Nissan from this store.
He was genuinely interested in my concerns about my car. He even gave us something that would help us out until we could keep our appointment. Thank you Mr Preston. Happy Holidays
I spoke with Preston and ordered tires for my car and scheduled an appointment to have the tires installed. Preston is always the best.
They always take good care of me and my car. I never feel like they try to oversell me.
They are really good they’re excellent they do everything right I recommend that Place
I highly recommend their service department. Always knowledgeable and courteous. I have been a customer for 9 years.
Best buying experience ever. Cameron is the most knowledgeable salesperson I’ve ever met. Friendly, professional, and very personable.
I was having problems with a tire that kept going flat. They continued to work on it, trying to solve the problem. I finally bought a new tire. I was not happy at first, but the guys in the Service Department worked so hard to help me. I cannot fault them at all.
Excellent people and service. I have been going there for 12 years and will continue. Also recommend to my friends Please change my phone number in the account………540.944.8574 Thank you
Amazing experience. Kevin was awesome. Went above and beyond. Even saved me from insurance scams.
Fast Friendly Knowledgeable Courteous Service With A Smile & Willing To Go The Extra Mile My Vehicle Had To Be Towed & Preston Hedge & Mike Handy Assisted Me With This Alternator Repair, Etc. & Answered Any Questions I Had.
I have bought two vehicles from them and had a great experience both times! Bailey worked with me both times and was fantastic! She made the process easy and kept great communication with me even after hours. The service department is great too!
I always get fabulous service with Southern Team of New River Valley. The staff treat me with respect and courtesy!
I Live in Lynchburg and I I purchased a 2023 Nissan Altima from Team Nissan New River Valley. They were awesome from the start to the end. Kevin, Shawn and James were great to work with. I will always consider them in the future!
Lovely team! I worked with Kevin every time my family needed a vehicle and he always did write by us!
A super place to purchase or less a new car. Also, service department is top notch. Kevin is very knowledgeable about electric cars.
Kevin made our buying experience quick and painless. We went in knowing which car we wanted and we drove it home within a couple hours. We love our car and they made it happen!
Great service friendly and prompt. I've got 5 vehicles they take care of and I trust them.
Service team is top 👌🏽 notch. I was running late for my appointment and when I called they were so kind and said I could still come and they would get me in for my oil change. I rolled up on 2 wheels and they greeted me with a smile. I was in and out with an hour. Highly recommend
Everyone was so nice. The gentleman in the service department was very knowledgeable of my vehicle. Waiting area and bathrooms clean. I will continue having my vehicle serviced at this location.
Very clean building and nice staff. Was able to get in right at my appointment time and they were very thorough.
Had tires installed and it was a really short wait. Preston is the most courteous person at a dealership anywhere I have ever dealt with.
Have had nothing but a great experience. So much so that we have bought 2 cars from the. Service Team has also been great….
Friendly staff, guaranteed service!
Professional. Kept me informed and updated about progress of repair and cost of repairs. I am satisfied with my repair.
I went in for my 45000 mile check, service was quick and the technician was very friendly and helpful.
Wonderful! We have done business here for 25 years and are very happy with service
James, Kevin, and Shawn were excellent!! Transaction was easy and quick!! Would recommend them to everyone!!
Friendly professional courteous and great with follow up after the job is complete. Thank you.
two of my loved ones had just past away and I had to come through Christiansburg to my hometown for their funeral and as usual my (yes I consider them family) service team was very compassionate, I worked with Mike this day, and made it so I could drop my car off to have the oil change and tires rotated without worry as I went on and tended to my loved ones...and checked on my later after picking up the car to make sure everything, not only the car but the services, went okay. That's going above and ...
The people are fantastic and they do a great job keeping my vehicle dependable! I highly recommend them to everyone I know. Thank you Southern Team Nissan!
They are always friendly and nice. They care about their customers. Please reward the set department.
Shawn, Cameron, and James were fantastic!
Bailey, Shawn, and Paul were very welcoming and wonderful. Got a good car. Fast and efficient. Love them! Highly recommend.
Reliable, honest, polite, caring. I have confidence they are going to do a great job.
My trip to the Southern Team Nissan yesterday was great. They were ready for me and my 2015 Altima, and after a short wait, my service was completed. Excellent visit!
Polite, fast and courteous. Didn’t wait long. Would recommend to anyone who needs a dealer
The service department is wonderful! The guys are so very nice and you know they are honest and will service your vehicle to the best of their ability
Very informative always polite and always takes time to listen and understand why you’re there.
Best maintenance department I’ve ever worked with. Knowledgeable. Friendly. Never any hassle. Always on point.
Everyone very customer oriented. Always get the job done in a quick and efficient manner.
Easy to get an appointment, service advisor communicated well with me, car was finished on time.
Very friendly and informative on what needs to be done to your vehicle and they always check to make sure you are satisfied with there work
We went to Southern Team because our close friends referred us there. We had a great experience and left proud owners of a pre-owned Nissan Rogue. Shawn, Paul, and Kevin, we’re all Knowledgeable, professional, and dedicated to getting us into our new car. We are absolutely pleased with our service.
There couldn’t be a service department representative more thoughtful, knowledgeable, and courteous than Preston. As one of the first people customers see when they come for service, Preston represents the entire dealership well. I’m glad STN is in Christiansburg.
Wanted to give a big thanks to Mike Fox and his team, awesome job on repairs. My Nissan runs better now than it did when I first bought it. I learned an important lesson with this adventure. Mike and his team had to repair what another shop did wrong and they did an amazing job. They will be the only place my Nissan goes to from now on. Thank you all for doing an amazing job, greatly appreciated.
I love this dealership! Love the people and the location and the sservice I received
Preston is always kind, helpful, efficient! He’s the BEST! He keeps me updated on the service of my vehicle.
It is always easy to make an appointment for service. I have been serving my cars there for many years and I would recommend this dealership to anyone who needs service and is looking for a place that you can trust to do the job right.
Service was professional and friendly. We’ve always had excellent experience here and it’s one of the reasons we continue to purchase Nissan products.
Cameron, Casey and Shawn made buying my first car an easy and amazing process. I can’t recommend them enough!
Kevin, Shawn and James, helped with everything we needed! Great salesman
Stephen,Shawn,and Paul did a wonderful job.
They are always friendly and courteous and do very good work.
Always efficient and easy to deal with. Always timely in getting the work done. Very friendly.
Great service and great technicians. Highly recommend their service department for any needs you may have for your car or truck
Always pilot and ready to help snd answer any questions. Explains anything they find to let me know
Always up front with costs, and they complete work in a timely fashion.
They have done a great job every time I have gone there, no mat for. The staff is great.
All the team members were very nice. Chris took care of me and was very courteous and knowledgeable..
Shawn, Casey and James were AMAZING! I appreciate their support and patience for my first car purchase
Great experience! Friendly staff and great experience! Cam, Shawn, and Paul were the biggest help! 100% would do business again.
Kevin is absolutely the best. Everyone in my family uses Kevin every time we buy a car. Give that man a raise
I have purchased 3 cars from Bailey here at Nissan and she is just an amazing, knowledgeable, kind, and overall fantastic to work with. Shaun was awesome at helping us get the financing we needed for the cars and James was very supportive of Bailey and runs a great team. Will be buying all of my cars from here.